About Franck & Tobiesen

Franck & Tobiesen was established in 1915, originally as a liner agency.
During the years, many other activities have been developed to support our role as a professional provider of specialized logistic shipping services.

Our philosophy is to utilize the extensive know-how within our own network of offices to create cost-efficiency and high quality in our services.

We always aim to be a reliable and dependable business partner to our customers. A partner, who is considered to be an asset in any business co-operation.

Today the Franck & Tobiesen Group operates from own offices in Grenaa and Aarhus Denmark. Employing a dedicated and professional staff – each member being an individual specialist within his field.

Franck & Tobiesen is awarded the FONASBA Quality Standard and member of both BIMCO and Danish Shipbrokers Association.

Vision & Mission

Steady sailing in troubled waters.

Based on solid and sound decisions Franck & Tobiesen wants to keep the current steady growth. Maintain the fresh attitude to changes and opportunities and stay in front when it comes to essential values as customer care, quality of service and partnership.

Our business style should be effective, fast and at the same time recognised by its calm and confident employees.

We want our customers to feel confident that we always aim to get the best out of every situation.

General terms & conditions

Reference to DHAB 2016

All services; including agency, stevedoring and other port work is performed under the General Conditions of Danske Havnevirksomheder 2016 (DHAB 2016). These General Conditions limit our liability for any loss, deterioration or damage in respect of goods to 2 SDR per kilogram or to 666.67 SDR per package. Our liability for personal and environmental damage is also limited. The same applies to fines and other claims in connection with custom rules and procedures. Compensation for any delay shall not exceed the price for the execution of the task. However, compensation for any one event, including delays, shall not exceed 25,000 SDR, and if more than one Orderer suffer a loss due to damage occurring on one and the same occasion, our liability to all Orderers concerned shall, in certain respects, be limited to 500,000 SDR. Some claims against us become time-barred after 10 months. We have a lien for present and previous claims,and we charge interest on overdue payments at 2 per cent per commenced month. Amounts due to us shall not be subject to any right of set-off.

Download DHAB 2016 as pdf.

 Reference to DSAF

Tasks that are performed under the General Terms of Business for members of the Danish Shipbrokers' Association are performed by us as agents or intermediaries and without liability for any breach of the contract procured (§ 2). The Terms of Business limit our liability in damages to 25,000 SDR for any one loss (§ 6). It should be noted in particular that any claims for damages become time-barred after 11 months, and any legal action shall be taken within this time as otherwise the claim will be forfeited (§§ 7 and 11). We have a lien on goods in our custody for all amounts due to us for present or previous claims (§ 8). Clause 10 of DSAF shall not be deemed to be agreed between the parties.

Download DSAF as pdf.

 Reference to NSAB 2015

 All services rendered, national and international, are subject to the CMR-convention and conditions, all services rendered are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015). Under these conditions our liability for loss of, deterioration of or damage to goods is limited to SDR 8,33 per kilogram and our liability for delay is limited to the amount of the freight, and all other losses to SDR 100,000 per order (§ 21). Our responsibility as provider (§ 3C) is limited to SDR 50,000 per order and totally SDR 500,000 for one and the same incident (§ 24). In connection with storage, the freight forwarder's total liability for damage is limited to SDR 500,000 for any incident of damage occurred (§ 25). Special attention is directed to the stipulations that claims against the freight forwarder are time-barred after one year (§ 28) and that the lien on goods (§ 14) applies to both present and previous claims. Claims for freight etc. must be honoured regardless of the terms of delivery under the contract of sale or freight agreement (§ 10).

Download NSAB 2015 as pdf.